Skip to main content

Known Issues

The issues listed below are valid for the latest version of the device firmware. If any other problem occurs, please report it to support@dronetag.cz. We are working hard to fix the errors as soon as possible.

Device freezes and cannot be turned on or off​

Some unhandled error might happen during the device operation, which will transfer the device into an unresponsive state. Please charge the device and then do a hardware reset with an extra-long button press (4 s) to keep the device's state consistent.