Dronetag RIDER is a compact, wireless, battery-powered Remote ID receiver, designed for public safety organizations and professional pilots.
The Dronetag RIDER is fully drone-agnostic. It captures Broadcast / Direct Remote ID signals transmitted by compliant aircraft and external modules - including popular brands like DJI, Autel, and others - at ranges up to 5 km (extendable with an optional antenna).
All detected data is sent in real time to the Dronetag App, where it can be visualized and used for airspace alerts.
RIDER supports Remote ID standards in the EU, US, Japan, and Singapore, with additional regions expected to follow. It works seamlessly whether the drone has built-in Remote ID or uses an external module.
RIDER only detects aircraft that broadcast Remote ID signals. If a drone does not transmit any Remote ID, it cannot be detected by RIDER.
Here you can find all information about Remote ID.
For a detailed and up-to-date list of Remote ID compatible drones, please contact the official agencies:
Usually drones are designed to decide automatically whether to transmit Remote ID based on their current location.
If Remote ID broadcasting is mandatory in the region, the drone will enable it.
If the rules in that area do not require Remote ID, the drone may switch it off.
This feature explains why the same drone may be detected by your RIDER in one country, but not detected in another — it depends on whether Remote ID broadcasting is required in that region.
This behavior depends on the drone manufacturer and regional regulations. Always check the requirements for the airspace where you fly.
| Country / Region | Status | Effective Date | Notes | Source |
|---|---|---|---|---|
| EU / EASA framework | ✅ | 2024-01-01 | Mandatory Direct Remote ID for specific category and class-marked in open. | EASA (general) (easa.europa.eu) |
| Austria | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Belgium | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Bulgaria | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Croatia | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Cyprus | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Czechia (Czech Republic) | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Denmark | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Estonia | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Finland | ✅ | 2024-01-01 | Under EASA framework | EASA |
| France | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Germany | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Greece | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Hungary | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Ireland | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Italy | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Latvia | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Lithuania | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Luxembourg | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Malta | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Netherlands | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Poland | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Portugal | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Romania | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Slovakia | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Slovenia | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Spain | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Sweden | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Iceland (EASA) | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Norway (EASA) | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Liechtenstein (EASA) | ✅ | 2024-01-01 | Under EASA framework | EASA |
| Switzerland | ✅ | 2024-01-01 | Harmonized with EASA rules | EASA |
| USA | ✅ | 2024-03-16 | Mandatory under 14 CFR Part 89 (except in FRIA areas) | eCFR / FAA (ecfr.gov) |
| Japan | ✅ | 2022-06-20 | Registration and Remote ID functionality mandatory | MLIT / JCAB |
| Singapore | ✅ | 2025-12-01 | B-RID required for UA > 250 g | CAAS / Singapore government |
| United Kingdom | ✅ | 2026-01-01 | Direct RID required under UK regime | CAA UK |
| South Korea | ✅ | 2024-01-01 | 2024-01-01 | MOLIT / Korea Government |
| Canada | ❌ | — | No national broadcast RID mandate to date | Transport Canada |
| Australia | ❌ | — | Under consultation for future Remote ID, no mandate yet | Australian Infrastructure / Govt |
| India | ❌ | — | Digital Sky / NPNT system in place, broadcast Remote ID not declared | DGCA India |
The range is defined by the Remote ID transmitter power on the drone and the environment in which the receiver is located. For this User Guide, we divided it into Detection Range and Tracking Range:
| Antenna type | Urban Area | Rural Area |
|---|---|---|
| Omnidirectional | up to 2.5 km / 1.5 mi | up to 5 km / 3.1 mi |
| Antenna type | Urban Area | Rural Area |
|---|---|---|
| Omnidirectional | up to 1 km / 0.6 mi | up to 2.5 km / 1.5 mi |
Tests were based on real internal testing. Drones were flown at different altitudes and distances. A Dronetag Beacon (Bluetooth) and DJI Mavic 3 (Wi-Fi) were used as transmitters, and results comply with EU signal power regulations.
Detection range can vary significantly based on factors like environmental conditions, interference, and obstacles. For instance, in urban or built environments, the range may be considerably reduced due to physical obstructions and radio interference. Generally, open and clear areas allow for greater detection distances, while densely built locations can lead to a reduction in effective detection range.
Please note that the expected detection range is subject to ongoing testing. Factors like regional signal strength limits (such as those in the EU) and variations among drone manufacturers may impact detection. Some drone models may perform better or worse than expected due to differences in signal output or technology used, which may affect the practical detection range.
The recommended way to use your RIDER is in online mode together with the Dronetag App.
In this setup, the app becomes your main interface for viewing and working with all data.
When operating in online mode:
This makes online mode ideal when you want reliable access to your data without having to physically interact with the device after every session.
To use online mode, you need to have the Dronetag App installed and ensure your mobile phone has an active data connection.
You can also use your RIDER in offline mode together with the Drone Scanner app.
This option is useful when LTE connectivity is not available, not required or you just want to use it without any subscription.
When operating in offline mode:
Offline mode is a good choice for quick checks or in environments where LTE coverage is limited.
For more information about combining RIDER with the Dronetag App, see the chapter Using RIDER with Dronetag App.
After the RIDER is delivered to you, the following package contents should be present:
Dronetag RIDER has been created for the most straightforward handling possible. Still, the following safety notes must be followed to reduce the risk of accidents, injuries and device malfunction to a minimum. If misused, it has the potential for causing fire, electrical shock or personal injury. Dronetag is not liable for damages arising from the use or misuse of this product. To help ensure accident-free operation, follow these guidelines:
Using an incompatible connector can result in:
During normal operation, your RIDER may become slightly warm. When charging, it can heat up even more.
This is expected, but it’s important to avoid overheating:
RIDER is equipped with built-in thermal protection:
RIDER cases are made from thermoplastic material.
When the case gets hot, the material can become soft and prone to dents, scratches, or deformation.
Be careful not to press or store RIDER under load when it is warm - this can cause permanent damage to the case.
This section describes the basic operations of the device getting you from a new device to successfully scanning.
Dronetag RIDER is operated with the Power Button located on the side of the device and the Action Button located in the middle of the front side of the device.
Power Button:
Action Button:
Power Button + Action Button:
Your device works in most outdoor areas where a GNSS signal is available.
Here’s how to get started quickly:
To start live-viewing flights with the Dronetag RIDER, follow these steps:
Before your first flight, give the RIDER a full charge using the included USB-C cable.
A full battery ensures smooth operation without interruptions.
Press and hold the Power Button to turn the RIDER on.
After a few seconds, the LEDs will light up to show status:
Pair the RIDER with the Dronetag App on your phone.
The app is available for iOS, Android, or as a Web App.
When using the RIDER for the first time, you need to activate it. Activation is necessary only when LTE connectivity is enabled.
To activate your device, perform one of the following steps:
After activating the device, wait until the RIDER is connected to the network and has acquired a GNSS fix.
You're ready when all LEDs turn green:
Once the LEDs are green, the RIDER begins detecting nearby Remote ID signals.
All detections appear in real time in the Dronetag App.
We recommend a quick table test to be sure everything works:
Avoid testing RIDER close to devices using 2.4 GHz or 5 GHz frequency. Examples of these devices are the following:
Basically it is every smart device using wireless communication.
Below are recommended mounting options depending on your deployment scenario.
Use 3M Dual Lock to create a strong yet removable snap-on mount.
Make sure to degrease both surfaces before applying for optimal hold.
The custom 3D-printed RIDER Case offers a secure, lightweight (≈31 g) way to carry the device on your gear in the field.
For best reception, keep the antenna vertical with a clear view of the sky.
Make sure the case is firmly attached. Dronetag is not liable for damage or loss.
For vehicle-based operations, keep the RIDER inside the cabin and use an external antenna for robust reception.
Combine the magnetic antenna with the 3M Dual Locks on RIDER for an ideal car setup.
Dronetag RIDER is a mobile Remote ID receiver designed to detect and track drones compliant with Remote ID standards in the EU, US, and Japan. It supports both Bluetooth and Wi-Fi-based detection technologies, making it capable of identifying drones regardless of whether they have built-in Remote ID or are using a module. This functionality ensures seamless integration with diverse drone ecosystems.
| Parameter | Value |
|---|---|
| Weight | 64 grams with antenna, 55.5 grams without antenna |
| Dimensions | 138×55×18 mm with extended antenna, 75×55×18 mm without extended antenna |
| Power Supply | 5 V via USB-C |
| Battery | Li-Po 1000 mAh |
| Battery Life | up to 10 hours |
| Charging Time | 2.5 hours from 0% to 100% |
| Operating Temperature | -20°C to +60°C (-4°F to 140°F) |
| Range | Up to 5 km (10 km extendable with optional high-performance antenna) |
| IP Rating | IP54 |
| Supported LTE Bands | 1, 2, 3, 4, 5, 8, 12, 18, 19, 20, 26, 28 |
| Supported GNSS Frequencies | GPS L1, GLONASS L1, Galileo E1, BeiDou B1C, SBAS, QZSS |
| Remote ID Technologies | Bluetooth 4, Bluetooth 5 Long Range, 2.4 GHz Wi-Fi Beacon, 2.4 GHz Wi-Fi NAN |
| Antenna connector | SMA female |
For further details or inquiries, contact Dronetag Support.
The GNSS module (Global Navigation Satellite System) in your Dronetag RIDER provides precise location and time data for the device itself.
This is essential for several key functions:
Thanks to its built-in GNSS, your RIDER can show where it is physically located on the map — helping you understand which detections belong to your device, even if you have multiple RIDERs deployed.
Unlike SCOUT, which is usually installed at a fixed location, the RIDER is portable and may be used in different areas.
That’s why having its own GNSS receiver is crucial — it lets the system know where the RIDER is, not just where detected drones are.
RIDER is capable of receiving Remote ID messages transmitted over both Bluetooth and Wi-Fi. These messages allow RIDER to detect and identify drones in its vicinity.
RIDER cannot detect drones that do not transmit Remote ID messages.
Remote ID messages over Bluetooth are transmitted using a process called Bluetooth Advertising. This mechanism broadcasts data packets over three dedicated advertising channels: 37, 38, and 39.
Here's how it works:
Wi-Fi-based Remote ID detection works differently and presents more challenges.
To mitigate this issue, RIDER is using an intelligent channel hopping mechanism to improve the chances of message reception.
Passive Scanning
Used when no drones have been detected yet. RIDER cycles through all 13 channels periodically, looking for the first signs of any drone.
Active Scanning
Once a drone is detected, RIDER switches to a mode that prioritizes the channel where the drone has been seen. This increases the chance of receiving additional messages from the same drone.
Most drone manufacturers currently use channel 6 for Wi-Fi Remote ID, so the channel hopping mechanism often yields very good results without significantly compromising detection performance.
Drone whitelisting will help you recognize your own drones and either mute or completely ignore them, helping you avoid unnecessary notifications and save valuable scanning hours.
For enabling this feature, make sure your RIDER is updated to firmware 1.4.1 (or higher), and your version of Dronetag App is 2.138.1 (or higher).
For detailed instructions, please refer to the video below:
If you are having issues with replaying the video, right-click in the player and "Open video in new tab" or download it to replay locally.
The drone whitelisting feature in the RIDER is still in its early stages, and we’re actively working on enhancements. Upcoming improvements include:
In order to view and work with the real-time data, you need to use our Dronetag App for online access, or our Drone Scanner app for offline access.
The best way to use your RIDER is together with the Dronetag App in online mode.
This setup unlocks all features of the device and gives you the most flexibility.
With an active data bundle (after the trial period ends), RIDER connects to the Dronetag Cloud over LTE.
Here’s why this is the recommended way:
All detections are stored automatically in the cloud.
You can return to them later, analyze flights, or share reports — nothing is lost.
You can leave your RIDER scanning in a fixed location (for example, in a window or on a rooftop) and still check detections remotely in real time on your phone.
You can see the current situation in the desired area's airspace, no matter where you are, so you don’t need to stand next to the device to know what’s happening.
All data is synchronized seamlessly between the RIDER and your account, so you can access it from any phone or web app login.
In short:
Online mode with a data bundle = the full RIDER experience — automatic data storage, remote monitoring, and maximum convenience.
After the free trial, you only need an active data bundle to keep using online mode. Without it, RIDER will still work offline, but you’ll lose cloud storage and remote access features.
Available for iOS, Android and on https://dronetag.app
The application requires version v2.126.1 or higher. If you are using an older version, please update it via Google Play or the App Store.
The Drone Scanner (gen. 2) mobile app lets you see nearby drones directly on your phone.
When paired with the RIDER, you can run it in offline mode — no cellular data or subscription required.
In this setup:
Keep in mind:
This makes Drone Scanner + RIDER offline mode a great choice if you need a simple, no-subscription way to monitor drones in real time.
Drone Scanner supports wired or wireless connection to the RIDER:
This section covers how to use the Dronetag RIDER with the Dronetag App. The app is available for mobile devices (both iOS and Android), but also for the web. Get it from one of the links below and simply create your account for free.
The Dronetag App serves two main purposes when used with your RIDER:
Displaying detections from RIDER
With an active Data Bundle or during the free trial, the app visualizes detection data sent from your RIDER through its built-in LTE connection. This gives you access to detection history, cloud storage, and remote monitoring.
Checking device status and configuration
You can always use the app to view the current status of your RIDER (e.g., battery, connectivity, and LEDs) and adjust its configuration.
This feature does not require a Data Bundle or trial.
In order to preview nearby detected traffic, you need to switch to “global map” view.
You will see detected flights in your surroundings visible on the map. You can filter and preview data in real-time by selecting a time range from the dropdown menu at the bottom of the screen.
Each real-time detection can be tapped on to expand details, display pilot position and identification data.
You can view a list of recent detections and open a detailed view for each of them. The detailed view allows you to re-play the flight, see the properties of the detection, and more. Detections can also be exported to CSV, JSON or KML.
You can preview the exported data in various mapping software, such as Google Earth, QGIS, Mapbox, OpenStreetMap (OSM).
For example, let's take a look at how to import the data into Google Earth.
This feature allows you to look at recorded flight history within a set timeframe at a specific place.
On the main screen, navigate to a place where you wish to display the historical view, and change the "Live" view into "History" view and choose the desired time range.
Please note that selecting a large time frame can take a while to load. Please be patient when selecting wide time frames.
It's also important to note that you currently cannot re-play the flights in this view (but only view them as a static snapshot). If you wish to re-play flights, please use the 'My detections' screen and search for a specific detection.
The Dronetag RIDER can work in two different ways:
Think of a Connectivity Plan as a prepaid package with a validity period (how long you can use RIDER in online mode before expiration). It’s similar to a mobile data plan, but tailored for Remote ID detections.
Every RIDER comes with a 2-month free trial.
This free trial lets you explore Online Mode right away.
When the trial ends, you can keep using RIDER in Online Mode by purchasing a Connectivity Plan - or switch to Offline Mode for free.
We currently offer the RIDER Connect plan, which is available as a 1, 2, or 3-year license coming at $300/year per device.
Looking to scale? For mass deployments (5+ devices), API integrations, custom development, or on-premise requirements, our team is ready to help. Contact us at sales@dronetag.com to discuss a solution tailored to your organization’s needs.
RIDER only works in Offline Mode via Bluetooth with the Drone Scanner (Gen. 2) app.
You still see nearby drones, but you lose cloud features like history, remote access, and sharing.
Don't forget to turn the LTE off in your RIDER's configuration page in the Dronetag app.
You can check your current Connectivity Plan status anytime in the Dronetag App (mobile or web):
On the home screen with the map, tap your RIDER profile card to open the device detail screen.
You’ll see the current state of your Connectivity Plan usage.
Open Profile → Account Details, where you’ll find a list of all your active, expired, or pending bundles.
A Connectivity Plan lets your RIDER stay connected to the Dronetag Cloud via its built-in LTE SIM.
It enables:
You can purchase and activate a Connectivity Plan directly in the Dronetag App (mobile or web).
A Dronetag account is required for activation.
Before purchasing, make sure you’ve used your 2-month free trial that comes with every new RIDER.
👉 Follow our guide to purchase a RIDER Connect in app.
Your Connectivity Plan is active now.



Even without a Connectivity Plan, RIDER still works in Offline Mode:
When not in use, the device should be stored with at least 50% battery charge to prevent potential battery degradation and ensure long-term reliability.
RIDER can be charged by any 5 V compatible source such as a computer, power bank or charging adapter from a smartphone. Charging follows the standard Li-Po charge cycle that takes up to 2.5 hours to charge fully (0% - 100% takes 2.5 hrs). However, after one and a half hours, the device is charged to about 90%. When the device is on the USB and fully charged, the LEDs will turn off.
When the device is overheating, battery charging will be disabled to protect the internal battery.
The RIDER uses three LEDs to show the charging state of the battery.
Each LED represents one third (≈33%) of the total battery capacity.
When the device is fully charged, all LEDs turn off.
Besides the LED indication, you can also check the exact battery percentage in:
This allows you to monitor the battery level more precisely than by LED alone.
Guidelines
Three LEDs indicate the status of the device and its components - LINK, Positioning (GNSS) and SCAN.
Possible states are the following:
If you have LTE connectivity enabled, you have to activate your device when using it for the first time.
Connect to the device via Bluetooth using the Dronetag App or wait 10 minutes while the device is powered on. Waiting for 10 minutes works only if your RIDER is registered to your Dronetag account and you have an active subscription.
One or more LEDs are blinking yellow.
Yellow means that the pulsing component is not ready for scanning. Wait for all three to turn green, meaning the device is ready to scan. In cases of poor signal, move to an area with better coverage.
Component LED blinking red when the power button is pressed.
Blinking RED on LINK means RIDER is not registered to any account or has no active data bundle and is out of data.
All indicators are green lit.
In this state, the device is ready for scanning. Do the short press of the Power Button to start scanning.
In this state, the device is starting or stopping scanning.
Flashing white on all LED indicators.
In this state, the device scans Remote ID data in the area.
Device detected drone in scanned area. Device also alerts with a sound alarm (when enabled by user).
Once you notice an alert, you can see the drone's position and the pilot's location (or take-off position) in the app.
One or more indicators are pulsing yellow while scanning.
One or more indicators are lit red.
Hard reset the device by a long press of the Power Button.
In this state, the device is powering off.
LEDs pulse blue sequentially (first, second, then third) to indicate the charging progress.
The number of non-pulsing LEDs shows the current battery charge. E.g. 50% charged, 1 solid and 1 pulsing blue LEDs, 100% charged = 3 solid blue LEDs. Battery charge can be briefly checked by short pressing the Power Button once while turned off.
RIDER is updating its firmware or in hard reset mode.
This state follows after an extra-long press of the Power Button and Action Button.
When pressing both the action and power button for about 20 seconds, a countdown to factory reset will be started. To perform a factory reset, keep pressing both buttons until all LEDs are off and the RGB animation is started.
RGB animation running when performing firmware update or resetting to factory default settings.
The Dronetag RIDER offers versatile configuration options to adapt to different operational environments. This guide explains how to manage connectivity, scan modes, and notification settings to optimize your device's performance.
The RIDER provides flexible scanning options:
When USB mode is enabled RIDER will automatically power on when it is powered over USB. After USB power is lost, RIDER will automatically power off.
Enable USB mode when you use your RIDER permanently connected to the USB power source.
Even if RIDER has USB mode on, you can still turn it on by Power Button.
Currently the following functions are supported:
It is possible to further enhance battery life of your RIDER by changing power saving configuration. Power saving works by reducing scanning time while no drones are being detected. Keep in mind that setting a more aggressive power saving option will negatively affect the time required to detect a drone for the first time, but once it is detected, RIDER keeps detecting without any reduction. Then when the drone leaves, RIDER goes to power saving mode again.
Power saving options affect only detection of drones that transmit Remote ID messages over Wi-Fi.
Power Saving Configuration can be found under Profile > My Devices > Dronetag RIDER > Configuration > Power mode.
| Option | Maximum time to first detection* | Battery life (online / offline)** |
|---|---|---|
| Full Power | 3.4 seconds | 6 hours / 8 hours |
| High Performance | 6.8 seconds | 8 hours / 10 hours |
| Balanced | 10 seconds | 9 hours / 11 hours |
| Low Power | 20 seconds | 10 hours / 12 hours |
* Maximum time to first detection when drone transmits remote id message every 1000 ms, this is the worst case scenario.
** Measured battery life when no drone has been detected.
Using your RIDER in offline mode will improve battery life
Focus on what matters most. This functionality of Dronetag RIDER enables you to recognize your own drones and either mute or completely ignore them, helping you avoid unnecessary notifications and save valuable scanning hours.
Muted drones: RIDER detects your whitelisted drones and sends their data to the cloud, but you won’t get any LED or sound notifications for them. This allows you to later replay the full airspace situation — including both your drones and unknown drones — which can be valuable when analyzing flights or reviewing incidents.
Ignored drones: RIDER fully ignores whitelisted drones — it doesn’t collect their data at all, letting you save scanning time and focus entirely on external drones.
RIDER can work in online or offline mode. You can change between these modes by changing Enable Cellular Connection option. When the Enable Cellular Connection option is enabled, RIDER works in online mode and requires a valid subscription. To use RIDER in offline mode disable Enable Cellular Connection option.
Depending on your location, LTE connection is available only on specific bands (frequencies). RIDER can automatically change bands configuration based on your location when option Configure bands automatically is enabled. If you are having issues with LTE connection you can try to manually set LTE bands by disabling Configure bands automatically option and selecting appropriate bands for your location under Selected bands.
All LTE configuration options:
If you decide to use RIDER in offline mode without any Data Bundle and with Drone Scanner (gen. 2) via Bluetooth, you need to disable RIDER cellular connectivity in Configuration.
RIDER can also be used without a GNSS fix.
This is handy if you need to operate RIDER in areas with no GNSS signal – for example, indoors.
To do this, simply disable the GNSS option in settings.
Keep in mind that if GNSS is disabled, the Dronetag App will not display RIDER’s position on the map.
In RIDER's Sensor settings (under Configuration menu), you will also find options such as:
Assisted-GNSS (A-GNSS) is a feature that helps your Dronetag device get a GNSS fix faster — especially after startup, relocation, or when operating in areas with weak satellite signals.
It combines data from satellites with assistance information from online servers to speed up positioning and improve accuracy.
When uploaded, Assisted-GNSS allows your device to:
Normally, a GNSS receiver needs to download satellite data (ephemeris and almanac) directly from orbiting satellites — a process that can take up to 30–60 seconds.
With Assisted-GNSS, this information is fetched via the Dronetag Cloud or your mobile internet connection, allowing the device to calculate its position almost instantly.
To activate Assisted-GNSS for your Dronetag RIDER:
Once done, your RIDER will update its satellite assistance data and acquire a GNSS fix much faster.
Use Assisted-GNSS when:
Assisted-GNSS only accelerates satellite acquisition — it doesn’t replace GNSS signals.
Make sure your device has at least partial view of the sky to get an accurate fix.
In the Dronetag app, you can share live data from your Dronetag RIDER or Dronetag Scout device with another user who also has a Dronetag account.
This allows them to see your device in their list and view its current position on the map in the app.
You can share data either in the Dronetag mobile app or in the Dronetag Web App:
✅ The selected user will now see your RIDER or Scout under My Devices, marked with a shared-device icon.
They will also see the device’s live position on their map in the app.
To remove sharing with a specific user:
The Data Visibility setting applies to your entire account, not just one device.
This means the option you choose will affect all flight and detection data recorded by every device linked to your account.
You can choose between:
Once RIDER is registered with your Dronetag account, the Dronetag app automatically switches the data visibility to Private.
You can adjust this in the app under:
Profile > Preferences > Default data visibility
Once you select Public or Private, the choice applies to all devices in your account (RIDER, Mini, Beacon, etc.), not just a single unit.
We are still adding new features to Dronetag RIDER. To follow the latest trends in our development, use this short guide to keep your firmware up to date.
Before you start updating the firmware and during the process, please be sure to:
Make sure to stick to the instructions above to keep your device safe and working as expected.
The Bluetooth update is a fast and easy option to update your RIDER firmware to the latest version. To update the Dronetag RIDER firmware, our Dronetag mobile application must be used. It can take up to 10 minutes.
Following is a detailed list of changes to the Dronetag RIDER firmware.
Please note that the changelog is very technical and can be hard to understand for non-technical users. You can use this changelog to check if a specific issue you are experiencing has been fixed in a newer firmware version, or to see what new small features are available.
If you find this information confusing, we recommend you check our What's new page instead, where we try to introduce the most important changes and features to all of our products.
Dronetag products are warranted to be defect-free in material and workmanship one year after the purchase. For the duration of the warranty period, Dronetag, at its sole option, will repair or replace any product which fails in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labour, provided that the customer shall be responsible for any transportation cost.
Warranty does not apply to cosmetic damage, consumable parts, damage caused by accident, abuse, misuse, water, fire or flood, damage caused by unauthorized servicing, or product that has been modified or altered.
We kindly advise that our company cannot assume responsibility for the installation of our product by the user or any potential loss incurred as a result. While we strive to provide comprehensive guidance and support, the responsibility for proper installation lies with the user. Should you require any further assistance or clarification, please do not hesitate to contact our customer support team. Your understanding is greatly appreciated.
Warranty repair service shall be provided directly by Dronetag. Proof of purchase for the product from Dronetag or an authorized reseller is required to obtain and better expedite warranty service. The customer is responsible for transportation costs involved in getting the unit to the Dronetag facility. It is recommended to use a shipping method with tracking and insurance.
Please email us at support@dronetag.com with a description of the problem you are experiencing. Also, please provide the model, serial number (if applicable), shipping address and a daytime contact number. You will be promptly contacted with further troubleshooting steps or return instructions.
It is important to note that specific components, including batteries and others, may entail varying warranty terms due to their distinct usage and material properties. As per our warranty policy, the standard warranty duration for most products stands at one (1) year. However, it is pertinent to highlight that the warranty period for batteries is limited to six (6) months.
Besides warranty service, Dronetag also offers post-warranty repairs. Let us know at support@dronetag.com your problem, and we will try to do our best to find a solution for you.
The device is designed and assembled in the Czech Republic. Use the following facility address for any shipment of warranty or repair items.
You should closely inspect the device once in a while for potential cracks or other defects. Such issues can affect the device's reliability and can lead to possible injury. Contact us if you are unsure about the state of your device.
Regular inspection and gentle cleaning keep your RIDER in good condition. Always handle connectors with care to avoid damage.
Below you will find all the essential troubleshooting steps for RIDER.
If you run into an issue not covered here, please let us know at support@dronetag.com.
Many problems can be solved simply by updating your RIDER to the latest firmware. Always start here.
We keep improving RIDER all the time.
Make sure you are using the latest Dronetag App and device firmware for best performance.
Follow the guide here: Firmware Update
Use hard reset to force the device to restart.
This should be your first step if RIDER behaves unexpectedly.
How to do it:
Resetting to factory defaults clears your configuration and restores RIDER to the default state.
How to do it:
You can also reset RIDER via the Dronetag App:
Reset via buttons is only available on firmware 1.4.1 or newer
Sometimes our support team will ask you for diagnostic logs.
These help us understand what’s going on inside RIDER.
How to obtain logs:
The logs will be downloaded and ready to share with our support.
When emailing support@dronetag.com, please include:
This makes it much faster for our support team to help you.
If the LINK LED is red for more than 5 minutes, check:
Try this:
If the red LINK persists, contact support@dronetag.com
The yellow GNSS LED means RIDER can’t get a satellite fix.
Try this:
Range can be affected by:
Try this:
The most common cause: using the wrong antenna.
Check that you are using a 2.4 GHz antenna with SMA male connector.
Also:
Then:
When all three LEDs stay red, RIDER is in error mode.
Most often this happens because of:
Check first:
Try this:
If the LEDs stay red after these steps, contact your reseller or support@dronetag.com.
Fast battery drain is usually caused by:
Check first:
Try this:
If RIDER still discharges quickly after these checks, contact support@dronetag.com.
Charging may be disabled due to high temperature.
RIDER automatically stops charging when it gets too hot to protect the battery.
Try this:
RIDER won’t turn on if:
Check first:
Try this:
If none of these steps work, contact support@dronetag.com.
This usually means USB mode was enabled accidentally.
In this setting, RIDER only powers on while charging.
Check first:
Try this:
If the battery % in the Dronetag App stays at 0% even after charging, the problem is likely hardware-related. Contact your reseller or support@dronetag.com.
This can be caused by dirt under the button or a manufacturing defect.
Try this:
Sometimes firmware updates fail if the conditions are not right.
Before starting, make sure:
Try this:
If the update keeps failing, contact your reseller or support@dronetag.com.
If RIDER keeps restarting on its own:
Try this:
If the reset loop continues, contact your reseller or support@dronetag.com.
Most LTE interruptions are caused by poor signal coverage from the provider.
Check first:
Try this:

RIDER is drone-agnostic – it detects Remote ID from any compliant drone or module, including DJI, Autel and many others.
If a drone does not transmit Remote ID (for example, some sub-250 g drones), RIDER cannot detect it.
Yes. If the Remote ID message includes pilot position data, RIDER displays it alongside the drone location.
If not, RIDER will show the take-off position instead.
RIDER runs 8–12 hours on a full charge and is rechargeable via USB-C.
RIDER is compact, portable, and resistant to regular outdoor use.
It’s best suited for mobile operations where flexibility and portability are key.
Yes. Data can be exported from the app or integrated into third-party systems via APIs or through the Dronetag Cloud.
Deployment is very fast – even the first time.
Just turn it on, register it in the Dronetag App, and start scanning. Ready in minutes.
Every RIDER includes a 2-month free trial. After this period, you have two options:
We know it might feel confusing why you need a Data Bundle. Here’s the reason:
With the Dronetag App, RIDER sends detection data to the cloud via its built-in LTE SIM. The Data Bundle covers this data usage and gives you:
With the Drone Scanner app, RIDER connects to your phone via Bluetooth only. No data is sent to the cloud, so there is no history, but you still get live situational awareness.
👉 More details here: RIDER Subscriptions Help
This usually means:
Check in the Dronetag App or Web App that your RIDER is registered.
If it is registered but still blinking red, open the app and check your Data Bundle status under Account.
RIDER can only detect drones that broadcast Remote ID. It is mandatory to broadcast a Remote ID signal in the EU, USA, Japan and Singapore. In countries where Remote ID is not mandatory, drones may not transmit anything unless they have an external Remote ID module.
Modern drones often decide automatically whether to broadcast Remote ID based on GNSS location.
That’s why the same drone may be visible in one country but invisible in another.
Unfortunately, this is both law and physics:
By law, drones under 250 g are not required to broadcast Remote ID.
Since RIDER is a Remote ID receiver, it cannot detect drones that don’t transmit.
No. The drone does not need to be flying, but it must have a GNSS fix and the motors must be running.
Once these conditions are met, the drone starts broadcasting Remote ID, and RIDER can detect it.
Some drones only start broadcasting Remote ID after take-off.
Every chapter of this document is a page of the Dronetag help site. Use these addresses to reach the latest version.