(RIDER, Scout)

Dronetag App is the central hub for managing all Dronetag devices – both transmitters (that broadcast Remote ID) and receivers (that detect and process Remote ID).
You can use it on iOS, Android, or Web (dronetag.app).

Receivers (RIDER, Scout)​

Device Registration​

Registering RIDER or Scout is the same as transmitters:

1. Power on the device.
2. In the app, go to Profile > My Devices > Register new.
3. Select RIDER or Scout and follow the steps.

Operating Modes (Scout only)​

In the app, you can switch between Scout’s modes:

• Sensor / Sensor+ – raw detection data only (no license needed)
• On-Premise – local visualization without Internet
• Cloud – full remote monitoring via Dronetag App (license + Internet required)

👉 More info: Scout Operating Modes Help

Connectivity Plan (RIDER)​

RIDER requires a Connectivity Plan (or free trial) for online use via LTE.

In the app you can:

• Purchase a Connectivity Plan
• Activate it on your RIDER
• Check expiry under Profile > My Devices > RIDER

Without a Connectivity Plan, RIDER can still be used via Bluetooth with Drone Scanner (Gen. 2) but without cloud features.

License Management (Scout)​

For Cloud or On-Premise operation, Scout requires a license.
You can purchase and activate licenses in the app:

• Go to Profile > Account > Licenses
• Enter license code
• Assign license to your Scout

Changing Call Sign and Color Tag​

You can customize your device’s Call Sign (name shown to others) and Color Tag (map indicator color) directly in the Dronetag app.
This feature is available for all Dronetag devices except Scout.

1. Turn your Mini (or another Dronetag device) on.
2. Open the Dronetag app.
3. Go to Profile → My Devices → choose the Dronetag device you want to set up.
4. Scroll down to Change Call Sign and Color Tag.
5. Choose your new Call Sign and Color Tag.
6. Confirm your selection.

Your updated Call Sign and Color Tag will now appear in the app and in live data views where your device is visible.

Sharing Live Data from RIDER or Scout​

In the Dronetag app, you can share live data from your Dronetag RIDER or Dronetag Scout device with another user who also has a Dronetag account.

This allows them to see your device in their list and view its current position on the map in the app.

📱 How to Start Sharing

You can share data either in the Dronetag mobile app or in the Dronetag Web App:

1. Go to Profile → My Devices.
2. Select your Dronetag RIDER or Dronetag Scout.
3. Tap Share data with others.

4. Tap + Add more.

5. Enter the email address of the user (the email must be registered in the Dronetag app).

6. Confirm by tapping Confirm.

✅ The selected user will now see your RIDER or Scout under My Devices, marked with a shared-device icon.
They will also see the device’s live position on their map in the app.

General Data Visibility​

As with transmitters, this setting applies to your entire account, not just a single RIDER or Scout.

Choose Public or Private under Profile > Preferences > Default data visibility.

Firmware Update​

Update RIDER or Scout firmware directly through the app:

1. Go to Profile > My Devices
2. Select your device
3. Tap Update Firmware

🛰️ Assisted-GNSS​

To activate Assisted-GNSS for your Dronetag RIDER:

1. Turn your RIDER on.
2. Open the Dronetag app.
3. Go to Profile → My Devices → Dronetag RIDER → A-GNSS.
4. Follow the steps in the app to complete the process.

Once done, your RIDER will update its satellite assistance data and acquire a GNSS fix much faster.

Diagnostic Logs​

If requested by support, you can send logs directly from the app:

1. Open Profile > My Devices > RIDER/Scout
2. Go to Troubleshooting > Obtain Diagnostic Logs

These will be automatically packaged and sent to the support team.

Troubleshooting Tools​

From the app you can:

• Reset to Factory Defaults (works on firmware v1.4.1+)
• Perform Hard Reset by button combination on the device, or trigger reset from the app.

Setting Up Alerts and Alert Zones​

🔔 Alerts​

Alerts work only when the Dronetag app is running in the foreground — the screen must be on and the app actively open.

Alert settings are stored locally on your device, meaning they:

• Are not synced with your Dronetag account.
• Do not affect alert settings physically stored on your Dronetag RIDER.

🗺️ Alert Zones (GeoJSON)​

You can set up geographical zones where alerts will be triggered only when a detected drone enters the defined area.
Alert zones use the GeoJSON format for defining geographic boundaries.

Learn how to set up Alert Zones in this chapter.

Account & General Settings​

Profile Management​

Manage your account details, password and linked devices.

Default Data Visibility​

Set the default for all your data: Public or Private.
Adjust this under Profile > Preferences.

Purchase History​

In the app you can see:

• Your active and expired Data Bundles
• Subscriptions for transmitters
• License purchases

Notifications​

RIDER and Scout users will receive push and email notifications when bundles are nearly consumed.
You can configure notification preferences in the app.

(Beacon, Mini, Mini 4G, BS, DRI)

Dronetag App is the central hub for managing all Dronetag devices – both transmitters (that broadcast Remote ID) and receivers (that detect and process Remote ID).
You can use it on iOS, Android, or Web (dronetag.app).

Device Registration​

To register your transmitter:

1. Turn on the device.
2. Open the Dronetag App and sign in.
3. Go to Profile > My Devices > Register new.
4. Select your device type and follow the on-screen instructions.

🆔 Entering Operator ID​

Before you fly with your Dronetag device, you need to enter your Operator ID in the app. This ensures full compliance with Remote ID / UAS identification regulations in your region.
We support different formats and rules depending on the region you operate in: EU & Singapore, Japan, USA.

Changing Call Sign and Color Tag​

You can customize your device’s Call Sign (name shown to others) and Color Tag (map indicator color) directly in the Dronetag app.
This feature is available for all Dronetag devices except SCOUT.

1. Turn your Dronetag device on.
2. Open the Dronetag app.
3. Go to Profile → My Devices → choose the Dronetag device you want to set up.
4. Scroll down to Change Call Sign and Color Tag.
5. Choose your new Call Sign and Color Tag.
6. Confirm your selection.

Your updated Call Sign and Color Tag will now appear in the app and in live data views where your device is visible.

🛰️ Assisted-GNSS​

To activate Assisted-GNSS for your Dronetag device:

1. Turn your Dronetag device on.
2. Open the Dronetag app.
3. Go to Profile → My Devices → your Dronetag device → A-GNSS.
4. Follow the steps in the app to complete the process.

Once done, your Dronetag device will update its satellite assistance data and acquire a GNSS fix much faster.

Configuration​

Transmitters can be configured directly in the app:

• Set device name
• Adjust flight profile
• Configure signal parameters (e.g., GNSS, SBAS, etc.)

General Data Visibility​

Data Visibility is an account-wide setting (not per device).
You must decide whether to share all your flight and detection data with other Dronetag users or keep them private.

• Public: Default setting for shared airspace awareness
• Private: Data visible only to you

Adjust this in the app under Profile > Preferences > Default data visibility.

Firmware Update​

Keep your device updated for stability and new features:

• Open the Dronetag App
• Go to Profile > My Devices > [Your Device]
• Select Update Firmware

Troubleshooting Tools​

In the app you can also:

• Reset to Factory Defaults
• Obtain Diagnostic Logs for support

Subscriptions​

Some transmitters require subscriptions or credits. Manage and view your subscription status in the app under Profile > Account.