Purchasing a Connectivity Plan

A Connectivity Plan lets your RIDER stay connected to the Dronetag Cloud via its built-in LTE SIM.

It enables:

• Real-time data sync
• Detection storage and history
• Remote monitoring
• API and third-party integrations

You can purchase and activate a Connectivity Plan directly in the Dronetag App (mobile or web).

A Dronetag account is required for activation.

Check your free trial

Before purchasing, make sure you’ve used your 2-month free trial that comes with every new RIDER.

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How to Purchase a Connectivity Plan

1. Open the Profile tab and go to Account details.
2. In the Connectivity plans section, tap Manage - PICTURE 1
3. Tap Purchase a New Connectivity Plan - PICTURE 2
4. If prompted, select your country and choose your preferred currency (EUR or USD) - PICTURE 3
5. Select the Connectivity Plan you'd like to purchase (1, 2, or 3 years) - PICTURE 4
6. Tap Purchase Plan.
7. Complete the payment by following the instructions in the payment gateway.

Picture 1

Picture 2

Picture 3

Picture 4

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Payment Methods

We accept the following payment methods:

• Credit Card
• Apple Pay
• Google Pay

All payments are securely processed via Stripe - we never store your payment information.

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note

Every RIDER includes a free trial Connectivity Plan (valid for 2 months).
Once it expires, you can buy a new Connectivity Plan anytime to continue using Online Mode.
If you don’t purchase a Connectivity Plan, simply switch to Offline Mode via Drone Scanner (Gen. 2).

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Troubleshooting Payments

If your payment doesn’t go through, check the following:

• Your card supports online/international payments
• Your billing details are correct
• Your bank has authorized the transaction (some cards require in-app confirmation)
• Apple Pay / Google Pay are linked to valid cards

If issues persist, try another payment method.

tip

Still having trouble?
Contact support@dronetag.com and include a brief description or screenshot of the issue - we’ll help you fix it quickly.